Jackson Hewitt Online
One flat $25 for the federal return and every state return, even with freelance income. No free plan. Tax year 2025.
Prices checked October 14, 2026See current priceThe Bottom Line
- Federal filing
- From $25 (tax year 2025 prices) (verified Oct 14, 2026). All rates and fees
Key facts
- Federal from: $25
- Free federal: No
- Self-employed: From $25
- Prices for: Tax year 2025
Pros
- One flat $25 covers the federal return and every state return, including freelance and gig income
- Nothing to be upsold into: there is one plan with no price ladder
- A written promise to pay no more than $25 in tax-prep fees, or get them back
- Free live chat support during tax season
Cons
- No free plan: even a simple return costs $25
- The fee for paying out of your refund is not posted and sits outside the $25 guarantee
- No audit protection, tax-expert review or phone app described for the online product
- Guarantees are narrow: the refund guarantee returns fees only, and e-filing counts as being satisfied
At a glance
Prices checked October 14, 2026- Price basis
- Tax year 2025 prices, for returns filed in 2026
- Free federal return
- No
- Paid federal, from
- $25
- State returns
- Included. The $25 flat fee covers the federal return and all state returns ("$25 federal, $0 states").
- Self-employed
- Online (one flat fee), $25 federal
- Included support
- Free live chat support during tax season (about 9 a.m. to 11 p.m. Eastern on weekdays, to 6 p.m. on Saturdays). The pages do not describe a paid tax-expert review for the online product.
- Audit support
- No audit protection is described for the online product. Jackson Hewitt's Worry-Free Guarantee and audit services are defined for returns prepared by a Jackson Hewitt tax preparer in an office.
- Guarantee
- Transparent Pricing Guarantee: pay no more than $25 in tax-prep fees or get them refunded (add-ons excluded). Maximum Refund Guarantee: if another paid preparer or online service gets a bigger federal refund from the same facts, it refunds your Jackson Hewitt Online fees (a fee refund only). 100% Accuracy Guarantee: pays IRS penalties and interest caused by a calculation error in its software.
- Refund options
- eCollect lets you pay the $25 out of your refund; a fee applies and the amount is not posted on the pages we read. Third-party refund-related bank products have fees set by the bank. The 35.99% APR Tax Refund Advance loan is an in-office product, and it ended for this season.
- Mobile app
- No separate phone app is mentioned. The page says you can file on desktop and mobile.
- Imports
- Download your W-2 from your payroll company if it participates, or upload or type it in. We did not find prior-year import.
- Forms supported
- A posted list covers Forms 1040, 1040-X and 4868, Schedules A, B, C, D, E, F, H, SE and K-1, the common 1099 forms, W-2, W-2G, 1095-A and 1098, and Forms 2441, 4562, 4797, 5329, 5695, 6251, 8863, 8880, 8959, 8960 and 8962, among others. The list shows no tax year and no unsupported forms.
- IRS Free File
- No. Jackson Hewitt is not on the IRS's list of Free File partners, and the online product has no free plan.
Sources: jacksonhewitt.com/file-taxes-options-products/f…, jacksonhewitt.com/file-taxes-options-products/f…, read October 14, 2026
Jackson Hewitt Online prices by plan
Tax year 2025 prices, for returns filed in 2026 · checked October 14, 2026Online (one flat fee)
Anyone who wants to file their own return online, simple or complicated, with one or several states.
Covers: W-2 and unemployment income, 1099 gig and freelance income, child and education credits, and multiple state returns, all for the same $25 tax-prep fee. A posted list of supported forms includes Schedules A, B, C, D, E, F and SE and the common 1099 forms.
Starting is free; the $25 is charged when you file. Add-ons such as paying from your refund cost extra and are not covered by the $25 guarantee.
- Federal
- $25
- Each state
- Free
Included: all states in the $25
“Federal” is your return to the IRS. “State” is a separate return to your state, priced per state. Vendors often show a “starting at” price and set the final one when you file, based on the forms your return needs.
What would you pay at Jackson Hewitt Online?
Employee with a W-2
$25
Online (one flat fee): $25 federal + Free for one state
One job, standard deduction, no side income or investments, one state.
Freelancer or side income
$25
Online (one flat fee): $25 federal + Free for one state
Self-employment income reported on Schedule C, one state.
Federal plus one state return at the cheapest plan that covers the situation, using the prices above (tax year 2025 prices, for returns filed in 2026). Optional extras (expert help, audit protection, refund-transfer fees) are not included.
Good to know before you file
- There is no free plan: the $25 is due when you file, even for a very simple return, where several other products charge nothing.
- Paying the $25 out of your refund (eCollect) carries a fee that the pages do not state, and the $25 price guarantee does not cover it.
- The Maximum Refund Guarantee only refunds your Jackson Hewitt Online fees, for federal returns, and the Satisfaction Guarantee treats e-filing as your satisfaction, so it is hard to use after you file.
- No audit protection or tax-expert review is described for the online product. Jackson Hewitt's larger guarantees are for returns prepared in its offices.
- The 35.99% APR Tax Refund Advance loan Jackson Hewitt advertises is an in-office product, not part of the online filing.
What is Jackson Hewitt Online?
Jackson Hewitt is best known for its tax offices, most of them independently owned franchises. This page covers only its do-it-yourself online product, which is a different thing: one plan, one flat price. Jackson Hewitt says you pay $25 in tax-prep fees for the federal return and all your state returns, however simple or complicated the return is, including 1099 gig and freelance income, education credits and several states. Starting is free and the $25 is due when you file.
There is no free plan and no good-better-best ladder, which also means little to be upsold. Optional extras exist: paying the fee out of your refund (eCollect) carries a fee whose amount the pages do not post, and the $25 guarantee does not cover it. The audit protection that Jackson Hewitt sells is described for returns prepared in its offices, not for the online product, and we did not find a phone app.
The prices on this page are the ones Jackson Hewitt posted for tax year 2025, the returns filed in 2026, and we read them on its own site on October 14, 2026. It posts the next season's prices around December or January, and we will re-check then.
Key details
One flat $25 fee for the federal return and all state returnsCovers freelance and gig income, education credits and several statesStart free, pay when you fileFree live chat support in seasonTransparent Pricing, Maximum Refund and 100% Accuracy guaranteesW-2 download from participating payroll companies
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Jackson Hewitt Online FAQ
How much does Jackson Hewitt Online cost?
$25 in tax-prep fees for the federal return and all state returns, at the tax year 2025 prices we read on October 14, 2026. Starting is free; the fee is charged when you file. Add-ons such as paying from your refund cost extra.
Does the $25 include state returns?
Yes. Jackson Hewitt says you pay no more than $25 in tax-prep fees ($25 federal, $0 for states) when you file your own taxes online, or it refunds the fees. The guarantee does not cover add-ons.
Can freelancers use Jackson Hewitt Online?
Yes, for the same $25. The page covers 1099 gig and freelance income, and its supported-forms list includes Schedule C and Schedule SE.
Is there a free version of Jackson Hewitt Online?
No. Creating an account is free and you can start a return without paying, but the $25 fee is due when you file. It is not part of IRS Free File.
What does it cost to pay Jackson Hewitt out of my refund?
A fee applies to its eCollect service, but Jackson Hewitt does not post the amount on the pages we read, and the $25 price guarantee excludes it. Ask for the exact fee before you choose it.
Source: jacksonhewitt.com